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Terms and Conditions for WellnessPharmacy.com

Terms and Conditions of Use for WellnessPharmacy.com

We want to welcome you to our online store. WellnessPharmacy.com provides our services to you, subject to the following conditions. If you visit or shop within this website, you accept and agree to adhere to these conditions. Please read them carefully and contact us with any questions.

PRIVACY

Please review our Privacy Policy, which also governs your visit to our website, to understand our practices. For more information please see the item “What is your Privacy Policy?” below this in the FAQ section on WellnessPharmacy.com.  

ELECTRONIC COMMUNICATIONS

When you visit WellnessPharmacy.com or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures, invoices, and other communications that we provide to you electronically, satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of WellnessPharmacy.com or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of WellnessPharmacy.com, with copyright authorship for this collection by WellnessPharmacy.com, and protected by international copyright laws.

TRADE MARKS

WellnessPharmacy.com’s trademarks may not be used in connection with any product or service that is not WellnessPharmacy.com, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits WellnessPharmacy.com. All other trademarks not owned by WellnessPharmacy.com, or its subsidiaries, that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by WellnessPharmacy.com or its subsidiaries.

LICENSE AND SITE ACCESS

WellnessPharmacy.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of WellnessPharmacy.com. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of WellnessPharmacy.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of WellnessPharmacy.com and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing WellnessPharmacy.com’s name or trademarks without the express written consent of WellnessPharmacy.com. Any unauthorized use terminates the permission or license granted by WellnessPharmacy.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of WellnessPharmacy.com so long as the link does not portray WellnessPharmacy.com, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any logo from WellnessPharmacy.com or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and any password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. WellnessPharmacy.com and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content, and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing upon intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. WellnessPharmacy.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant WellnessPharmacy.com and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant WellnessPharmacy.com and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity, and that you will indemnify WellnessPharmacy.com or its associates for all claims resulting from content you supply. WellnessPharmacy.com has the right, but not the obligation, to monitor and edit or remove any activity or content. WellnessPharmacy.com takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from WellnessPharmacy.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Please refer to our Shipping policy & Returns policy for more details.

PRODUCT DESCRIPTIONS

WellnessPharmacy.com and its associates attempt to be as accurate as possible. However, WellnessPharmacy.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by WellnessPharmacy.com is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY: WELLNESSPHARMACY.COM IS PROVIDED BY THIS SITE ON AN “AS IS” AND “AS AVAILABLE” BASIS. WELLNESSPHARMACY.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF WELLNESSPHARMACY.COM IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WELLNESSPHARMACY.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WELLNESSPHARMACY.COM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR EMAIL SENT FROM THIS WEBSITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WELLNESSPHARMACY.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting WellnessPharmacy.com, you agree that the laws of the state of Alabama in the United States of America, without regard to principles of conflict of laws, will govern these Conditions of Use and disputes of any sort that might arise between you and WellnessPharmacy.com or its associates.

DISPUTES

Any dispute relating in any way to your visit to WellnessPharmacy.com or to products you purchase through WellnessPharmacy.com shall be submitted to confidential arbitration in the state of Alabama in the United States of America, except that, to the extent you have in any manner violated or threatened to violate WellnessPharmacy.com’s intellectual property rights, WellnessPharmacy.com may seek injunctive or other appropriate relief in any state or federal court in the state of Alabama in the United States of America, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to WellnessPharmacy.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time without notice. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

If you have any questions please contact us.

 

 

 

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What is our Privacy Policy?

When an order is placed on our website we collect only necessary information to process and ship the order (name, shipping and billing address, contact information). Your payment information is not stored or accessible by our employees.

Since we are a licensed pharmacy we do have a Notice of Privacy Practices as required by HIPAA that can be viewed here. All orders processed by us (placed on website, over the phone or in our store) adhere to that policy.

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What is your Shipping Policy?

All orders placed and paid for on our website are fulfilled as soon as possible (usually within 24-72 business hours). Orders for more than 3 of the same regularly stocked item will be sent once all items are available (up to 2 weeks).

Items marked as “Special Order” in the item description can take 1 – 2 weeks before shipping since they do have to be ordered. If you want to see if something can ship same day please call us.

PLEASE NOTE that if your Shipping Address and Billing Address are different it will delay your order as we carefully review and verify that information. To expedite that review process please provide a good phone number so that we may get in touch with you if needed (as a fraud preventative measure).

For questions about shipping times on prescription items please call us at 1-800-227-2627.

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What is your refund and return policy?

We do our best to provide up to date product information and ingredient lists on all products sold on this website. A 20% restocking fee is applied for returned items still in unopened/unused condition within 30-days of receiving an order. Items marked as “Special Order” or purchased from our Clearance section are not eligible for return. If you are unhappy with an item and would like to return it please contact us at 1-800-227-2627 or using the Contact link on this website. Refunds are issued to the original method of payment.

We cannot accept returns of items that have been opened.

We cannot accept returns of any prescription medication.

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What shipping charges will be applied?

USPS (Alabama Customers Only for orders under $100): $7.00 (Standard US Mail)

Regular/Ground: $12.50 (5-7 business days* transit time)

2nd Day Air: $27.00 (2 business days* transit time)

Priority Overnight: $38.00 (Guaranteed delivery the following business day* in most areas)

*business day = Monday through Friday (does not include Saturday, Sunday or holidays)

Large orders are subject to actual shipping costs, which are determined by packaged size and weight.

Shipping to Hawaii and Alaska may require additional shipping charges.

Saturday Delivery is available for an additional charge for Overnight shipments, subject to area availability.

Orders shipped to Alabama customers with a value of $100 or more are shipped using Regular/Ground for tracking information and package insurance reasons.

COD is available on some shipments for an additional $20.

International Shipping may be available depending on your location: Contact Us for pricing and service availability. If an international order is placed on our website you will pay an initial $60 international shipping deposit. The balance of shipping costs is due before your order is shipped. You will be sent an email with shipping options which can be paid by an online invoice which can be paid with a credit card. If your shipping cost is less than $60 a refund will be issued to you.

Updated 5/21/24.

 

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What payment options does Wellness Pharmacy accept?

Wellness Pharmacy® accepts American Express, Discover, Visa and MasterCard for orders placed on our website. Please note that items marked SPECIAL ORDER are cannot be returned/cancelled once your order has been placed.

Wellness Pharmacy® accepts the following over the phone:

  • American Express, Discover, Visa and MasterCard
  • Bank check can be mailed to our pharmacy and your order will be processed upon receipt.
  • C.O.D. using check or money order only – NO CASH. Please be aware that FedEx will add an $16.00 handling fee to your charges (as of 2/20/20).

PLEASE NOTE that if your Shipping Address and Billing Address are different it will delay your order as we carefully review and verify that information. To expedite that review process please provide a good phone number so that we may get in touch with you if needed (as a fraud preventative measure).

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